Privacy Policy

Effective Date: April 1st, 2026

Lunar Masonry ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our business, including through our website (www.lunarmasonry.ca), email, phone, and in-person services.

1. Information We Collect

We may collect the following types of personal information:

a. Contact Information

• Name

• Email address

• Phone number

• Property address

b. Project Information

• Details about your masonry project

• Photos or documents you provide

• Notes from consultations or site visits

c. Payment Information

• Payment details (e.g., e-transfers, invoices, deposits)

d. Technical Information (Website Use)

• IP address

• Browser type

• Pages visited on our website

2. How We Use Your Information

We use your information to:

• Provide and manage masonry services

• Respond to inquiries and provide quotes

• Communicate about projects, scheduling, and updates

• Process payments and issue invoices/receipts

• Improve our website and services

• Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary with:

• Service providers (e.g., accounting, payment processing)

• Subcontractors involved in your project (if applicable)

• Legal authorities if required by law

4. Photo & Project Use

We may use photos of completed work for marketing purposes (e.g., website, social media, advertising). We will not include personally identifying information without your consent.

If you prefer that your property not be featured, please let us know in writing.

5. Data Retention

We retain personal information only as long as necessary to:

• Complete your project

• Maintain business and financial records

• Meet legal and tax requirements

6. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information

• Request corrections to inaccurate information

• Request deletion of your information (where applicable)

To make a request, contact us using the information below.

8. Cookies & Tracking

Our website may use cookies or similar technologies to improve user experience and analyze website traffic. You can adjust your browser settings to refuse cookies if you prefer.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Lunar Masonry
Email: quote@lunarmasonry.ca
Phone: (905) 904-1570
Website: lunarmasonry.ca

By using our services, you agree to the terms of this Privacy Policy.